Order by phone

Terms of use

Purpose of the site

sanavyra.store is an information catalogue for visitors in Rwanda. Sanavyra is not a seller of the products and is not party to the sale.

Who sells

The seller is the supplier of the product. Its name and address are given during the confirmation call and appear on the delivery documents.

Your request

The form requests a phone call and is not a purchase. A contract with the supplier begins when you confirm the order by phone.

Payment

Prices are shown in Rwandan francs (RWF) and are paid in cash on delivery. This site does not collect card, bank or mobile money details.

Declining the parcel

You may refuse the parcel at the moment of delivery. Your rights under the consumer protection rules overseen by RICA remain unaffected.

About the texts

The descriptions are informational and are no substitute for the advice of a doctor or pharmacist.

Complaints

Send your complaint to support@sanavyra.store. Consumer issues can also be taken to the Rwanda Inspectorate, Competition and Consumer Protection Authority (RICA).

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