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Privacy policy

Responsible party

sanavyra.store is operated by Sanavyra, an information catalogue. Send any question about your personal data to privacy@sanavyra.store.

Data received

Your name and phone number from the order form, the product page you came from, and simple technical details of your visit like the IP address in the server log. We never ask for card details or M-Pesa information.

Purpose

The details go to the product supplier so that its consultant can call you, confirm the order and arrange the delivery.

Legal basis

We process your data in line with the Data Protection Act, 2019, relying on the consent you give when you submit the form.

Recipients

The supplier's call centre and, through it, the delivery rider. Your request is passed on as a message over a messaging service (Telegram). Data is never sold and no advertising profiles are created.

Retention

There is no customer database on this site: requests are passed on and server logs are cleared after a short while. The supplier holds order records as long as the law obliges it to.

Your rights

Write to privacy@sanavyra.store to see, correct or delete your data, or to object to its use. You may also complain to the Office of the Data Protection Commissioner (odpc.go.ke).

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